Ann Haas, MS, MPH

Articles

August 9th 2024

Medicare Advantage Customer Service Is Used Most by Higher-Need Patients

Denise D. Quigley, PhD Ann Haas, MS, MPH Marc N. Elliott, PhD Amelia M. Haviland, PhD Nate Orr, MA Sarah Gaillot, PhD Robert Weech-Maldonado, PhD

Medicare Advantage customer service supports a less healthy, higher-need population, indicating that it should be designed and staffed to effectively serve complex, high-need patients.

September 7th 2018

Adjusting Medicare Advantage Star Ratings for Socioeconomic Status and Disability

Melony E. Sorbero, PhD, MS, MPH Susan M. Paddock, PhD Cheryl L. Damberg, PhD Ann Haas, MS, MPH Mallika Kommareddi, MPH Anagha Tolpadi, MS Megan Mathews, MA Marc N. Elliott, PhD

CMS implemented the Categorical Adjustment Index as part of the Medicare Advantage and Part D Star Rating Program in 2017. These analyses informed its development. Check out our website’s new table/figure pop-up feature! Click on the name of a table or figure in the text to see it in your browser.