Timothy J. Day, MSPH
Articles
Patient Experience During a Large Primary Care Practice Transformation Initiative
Four years of practice transformation toward comprehensive primary care had little effect on patient experience.
Patients' Perspectives of Care Management: A Qualitative Study
Risk-stratified care management is a cornerstone of patient-centered medical home models, but studies on patients’ perspectives of it are scarce. We explored patients’ experiences with care management, what they found useful, and what needs improvement.
Patient Experience Midway Through a Large Primary Care Practice Transformation Initiative
Practice transformation toward comprehensive primary care slightly improved patient experience in 3 of 6 domains of care: access, provider support, and shared decision making.
