Ann S. O&rsquo
Articles
November 15th 2017
Patients' Perspectives of Care Management: A Qualitative Study
Ann S. O&rsquo Malley, MD, MPH Deborah Peikes, PhD, MPA Claire Wilson, PhD Rachel Gaddes, MPH Victoria Peebles, MSW Timothy J. Day, MSPH Janel Jin, MSPH
Risk-stratified care management is a cornerstone of patient-centered medical home models, but studies on patients’ perspectives of it are scarce. We explored patients’ experiences with care management, what they found useful, and what needs improvement.
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