Chi-Hong Tseng, PhD
Articles
August 21st 2017
The Effect of Implementing a Care Coordination Program on Team Dynamics and the Patient Experience
Paul Di Capua, MD, MBA, MSHPM Robin Clarke, MD, MSHS Chi-Hong Tseng, PhD Holly Wilhalme, MS Renee Sednew, MPH Kathryn M. McDonald, MM, PhD Samuel A. Skootsky, MD Neil Wenger, MD, MPH
A primary care redesign program embedding care coordinators into practices slightly improves the patient experience and does not disrupt team dynamics.
September 15th 2015
Innovative Approach to Patient-Centered Care Coordination in Primary Care Practices
Robin Clarke, MD, MSHS Nazleen Bharmal, MD, PhD Paul Di Capua, MD, MBA Chi-Hong Tseng, PhD Carol M. Mangione, MD, MSPH Brian Mittman, PhD Samuel A. Skootsky, MD
Description of a program embedding nonlicensed care coordinators in primary care practices including training, interventions, and the effect of the program on emergency department visits.
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