COVID-19 and MCO-Community Partnerships to Address Enrollee Social Needs
COVID-19 strained already-burdened community partners, affecting service delivery, communication, and partnerships. Managed care organization (MCO) partnerships with these organizations evolved in response to changing needs and resources.
Community Navigators Reduce Hospital Utilization in Super-Utilizers
Super-utilizers place a significant clinical and financial burden on the healthcare system. The authors investigated the effectiveness of community navigators in reducing hospital utilization and costs.