Sharon-Lise T. Normand, PhD
Articles
June 7th 2008
Quality Monitoring and Management in Commercial Health Plans
Bruce E. Landon, MD, MBA Meredith B. Rosenthal, PhD Sharon-Lise T. Normand, PhD Richard G. Frank, PhD Arnold M. Epstein, MD, MA
This survey of 252 HMOs found that almost all measure their performance on multiple indicators of quality and most use these data in quality improvement activities.
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