Selikke Janes-Kelley, RN
Articles
July 15th 2008
Automated Patient Assessments After Outpatient Surgery Using an Interactive Voice Response System
Alan J. Forster, MD, MSc Rinda LaBranche, RN Robert McKim, MSc John Wylam Faught, MD Thomas E. Feasby, MD Selikke Janes-Kelley, RN Kaveh G. Shojania, MD Carl van Walraven, MD, MSc
Using an interactive voice response system to contact patients after outpatient surgery will likely result in improved efficiency without a decrease in assessment quality.
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