Patricia Bonachela Solás, BSc
Articles
August 27th 2018
“Lean” Improvement in the Quality of Patient Care in the Hospital Admissions Process
Patricia Bonachela Solás, BSc José Bernabéu Wittel, MD M. Nieves Romero Rodríguez, MD Antonio Castro Torres, MD Diego Núñez García, MD
The objective of this work is to improve the quality of patient care in the admission office service of the University Hospital Virgen del Rocío (HUVR) by standardizing and systematizing its procedures using Lean methodology. The results have allowed HUVR to achieve continuous improvement in the process, eliminating the elements that do not add value.
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