Jayme Ambrose, DNP

Jayme Ambrose, DNP, RN, CCM, is the visionary founder and CEO of Adobe Care & Wellness, an Arizona-based company offering an innovative, first-of-its-kind solution to the issue of health equity. Founded in 2018, Adobe employs a technology-driven model for interventional care management and takes a holistic approach to population health by closing care gaps, reducing costs, and caring for the whole person.

Armed with a Master of Science-Nursing from Arizona State University, Ambrose was accepted into the doctoral program for Nursing Science & Leadership at Case Western University. It was there that she developed an integrated case management model as part of her doctoral thesis, with the objective of addressing the social determinants of health that often contribute to poor health outcomes for at-risk populations.

After completing her doctorate in 2012, Beech Medical Group agreed to pilot her model, if Ambrose agreed to accept a position as vice president of Clinical Services. In 2016, she signed her first insurance company contract and initiated a holistic approach to case management for Medicare members. Her model integrates data analysis and risk assessment with a human touch to deliver proactive and preventative care that improves health outcomes, decreases hospital and emergency department visits, and reduces overall health care costs. In 2018, Beech Medical Group sold the company but not before giving Ambrose the opportunity to purchase her division. On that day, Adobe Care & Wellness was born with one mission: to positively impact the lives we touch.

As part of an innovative technology platform, Adobe utilizes proprietary risk stratification tools to identify the issues of those at greatest risk, including food insecurities, financial hardships, transportation issues, and even loneliness. And then through a proprietary and ground-breaking application called MASLOW, members are invited to answer questions related to social determinants of health and then are connected to for-profit, nonprofit, and governmental resources based on geolocation. To ensure impact, a qualified team member, through a hybrid care model, reaches out to offer assistance and close the care loop. It is this human touch that sets Adobe apart from other case management organizations. Today, Adobe employs 250 nurses, nurse practitioners, social workers, support coordinators, dieticians, care navigators, and transition specialists. It also serves more than 150,000 elderly and underserved patients across 3 states.

Ambrose has served on several boards, including the Arizona Homecare Association, the American Association of Occupational Health Nurses, and the Case Management Society of America, where she is currently a member. She also currently serves on the PAC board of the Arizona Nurses Association. In addition, Ambrose is currently an adjunct professor for Arizona State University, where she teaches RN to BSN and MSN students and develops curriculum.