Harold S. Luft, PhD

Primary care physicians who address multiple problems during acute care visits achieve better clinical scores, comparable patient experience, and lower annual cost.

Lean redesigns in primary care improved workflow efficiencies, physician productivity, and overall satisfaction among patients, physicians, and staff, with no adverse effects on clinical quality.

Primary care physician panels vary markedly in work effort needed. Age/sex adjustment is sufficient to account for this for children, but not for adults.

This study examined the effect of physician-specific pay-for-performance incentives on well-established ambulatory quality measures in a large group practice setting.