Aswita Tan-McGrory, MBA, MSPH

This commentary explores what matters to patients and their experience through an equity lens, with action points and recommendations given the current health care environment.

With increased use of virtual care due to the COVID-19 pandemic, the following recommendations address disparities for patients with limited English proficiency.

Diverse patients experience disparities in care transitions. A survey of 224 patients showed differences by race, ethnicity, and language in technology access and in patient worries post discharge.