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Research From PBMI Reveals Overall PBM Satisfaction is at All-Time High
Results from the 2018 Pharmacy Benefit Manager (PBM) Customer Satisfaction Report have revealed that plan sponsors gave an overall PBM satisfaction score of 8.0, which is the highest score in 5 years.
Results from the 2018 Pharmacy Benefit Manager (PBM) Customer Satisfaction Report have revealed that plan sponsors gave an overall PBM satisfaction score of 8.0, which is the highest score in 5 years. The report, released by the Pharmacy Benefit Management Institute, includes metrics for non-specialty drug utilization and costs, place of service, and specialty drug utilization costs. Each area was scored on a scale of 1 to 10, with 10 representing the highest rate of satisfaction.
However, the report also highlghted several areas for improvement, such as custimzation and greater flexibility, improved accuracy, predictive modeling for plan design changes, and dashboards. Read more about the report.
Beyond Insulin: The Impact of Next-Generation Diabetes Technology
April 17th 2024Experts explain how new diabetes technologies like continuous glucose monitors are transforming care beyond intensive insulin therapy, offering personalized insights and improving outcomes for patients of all treatment levels.
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Overcoming Employment Barriers for Lasting Social Impact: Freedom House 2.0 and Pathways to Work
April 16th 2024To help celebrate and recognize National Minority Health Month, we are bringing you a special month-long podcast series with our Strategic Alliance Partner, UPMC Health Plan. Welcome to our second episode, in which we learn all about Freedom House 2.0 and the Pathways to Work program.
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Making Giant Strides in Maternity Health Through Baby Steps
April 9th 2024To help celebrate and recognize National Minority Health Month, we are kicking off a special month-long podcast series with our strategic alliance partner, UPMC Health Plan. Welcome to our first episode, which is all about the Baby Steps Maternity Program and its mission to support women throughout every step of their pregnancy journey.
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